Privacy Policy

Introduction

The use of CCHCS for this disclaimer is subject to all of their respective terms, agreements, statements of rights, consent forms, and policies, which applied when you engaged with the respective services. When visiting an (CCHCS) CCHealthCareServices website or using (CCHCS), your information will be shared, where legally permissible, with our parent company, CCHCS, LLC., in accordance with the Privacy Policy.

(CCHCS)(“we”, “us”, or “our”) delivers virtual ED, HRT, & weight loss program services to its members in a high quality, convenient and affordable way. The (CCHCS) Privacy Policy applies to any registered users (“Members”) of our site, as well as any visitors (“non-members”).

(CCHCS) takes your privacy seriously. This Privacy Policy applies to (CCHCS) -owned websites, CCHealthCareServices -website (collectively, the “Sites”), and all communications and services offered by (CCHCS)(“Services”), but excludes services which state that they are offered under a different privacy policy.

To best explain your rights and our obligations under this Privacy Policy, we have included more information about your rights and our obligations below, along with definitions for key terms that we use throughout the Policy. If you have any questions about this Privacy Policy, you can contact us at: cchcs1234@gmail.com

This Privacy Policy is incorporated into, and is subject to, the Terms of Use. By using the Sites and the Services, you accept and agree to the practices described in this Privacy Policy. Capitalized terms used in this Privacy Policy and not defined herein shall have the definitions provided in our Terms of Use.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

Privacy Policy Change

(CCHCS) reserves the right to modify, expand, or remove portions of this Privacy Policy from time to time. Any and all changes to this Privacy Policy will be reflected here and the date new versions are posted will be stated at the bottom of this Privacy Policy. Your continued use of the Sites and the Services indicates your agreement with these modifications and updates.  If you do not agree with the changes, then you should stop using the Sites and the Services and notify us that you do not want your Personal Information used in accordance with the changes.  If we make significant material changes in the way we handle Personal Information, we will send a notice to you at the email address that we have on file and/or by posting a prominent notice on the Sites.

Changes to the website

From time to time and without prior notice to you, we may change, expand, and improve the website. We may also, at any time, cease to continue operating part or all of the website or selectively disable certain features of the website. Your use of the website does not entitle you to the continued provision or availability of the website. Any modification or elimination of the website or any particular features will be done in our sole and absolute discretion and without an ongoing obligation or liability to you.

Personal Information. When referred to in this Privacy Policy, the term “Personal Information” includes any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, including any information that is subject to applicable data protection laws

Protected Health Information. (CCHCS) is also committed to protecting the privacy of your protected health information (“Protected Health Information”). “Protected Health Information” is a subset of Personal Information that is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition; related health care services; or related to the past, present, or future payment for the provision of health care to you. For a description of how we may use and disclose your Protected Health Information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), please refer to our HIPAA Notice of Privacy Practices, which is available. Any conflict between this Privacy Policy and the HIPAA Notice of Privacy Practices with respect to such submitted Protected Health Information shall be governed by the HIPAA Notice of Privacy Practices.

Personal Information We Collect

(CCHCS) collects information that you provide, including but not limited to: 

• Personal and contact information, such as your name, address, telephone number, email address, birth date, gender, race, sexual orientation, gender identity, marital status, ethnicity, electronic signature, and federal or state issued identification
• Payment information, such as credit card information, insurance information, and billing address 
• Employment information, such as job title, professional experience, education, performance history, salary, and compensation 
• Health information, such physical or psychological state of health (e.g., laboratory data), medical history, medical treatment or diagnosis, and health care provider information
• Information you post, if you comment or otherwise provide information in a public space on the Sites 
• Username and password that you may select in connection with establishing your Account

We may use automated technology such as cookies and other tracking software to collect Personal Information from your computer system or mobile device.  We may collect the following information: 

• Internet Protocol (IP) address or other device identifier
• Browser type and version
• Browsing information, such as pages you view and the links you click, and whether you access our website via a social media site
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Other portable device information
• With your permission, we may also collect your precise location data.  We may also collect the time spent visiting, usage patterns, and the domain name of the website from which you linked to the Sites

In addition to the above, if you are a Provider (as defined in our Terms of Use), we may also collect:

• Information about the Services with which you have engaged
• Details about our interactions with you and the agreements you have executed with us 
• Public information related to your practice, such as license information, disciplinary history, legal and regulatory proceedings, and other due diligence information 

Notice on data collection consent and non-liability for medications: (CCHCS) may collect personal data to support a patient’s ability to speak with a Board-certified state medical provider over video through the website (email). (CCHCS) is not responsible for any misdiagnosis, and does not formally diagnose. (CCHCS) is not responsible for prescription errors, any complications from prescriptions, or any responsibility on improperly administering medications since self-administered by the patient and the patient is responsible for their own complications. (CCHCS) is not responsible for any injuries from the patient since medication is self-administered. (CCHCS) is not responsible for any medication prescribed incorrectly. For any complications patient should contact the pharmacy, or PCP or if medication is not working to their expectations. 

How We Collect Your Personal Information  

We may obtain Personal Information: 

• When you provide it directly (such as by registering for your Account).  We might also collect information if you post a review or contact us
• Automatically when you visit the Sites or use the Services (such as from cookies) 
• From your communications with us through your use of the Services such as when you engage in our telehealth services and/or interact with our in-app messaging services 
• From third parties (such as when you make payments to us using our payment processor)
• From our affiliates, including the Providers (e.g., professional health care provider) about your participation in the Services 

We may combine information from different sources. For example, we may combine information that we have collected offline with information we collect online, or we may combine information we get from a third party with information we already have. 

If you submit any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. 
be anonymized and they cannot track your browsing activity on other websites. 

We use Meta Business tools for conversion tracking, which is an analytics service provided by Meta that connects data from the Meta advertising network with actions performed on the Sites. Information collected includes anonymized usage data of our website, such as specific actions taken on our website, which are tracked and attributed using Meta's pixel. You can refer to the Meta’s Privacy Policy for more information.

How We Use Your Personal Information 

(CCHCS) only uses your personal information to provide our services, personalize your experience, comply with security measures as well as the law, or to fulfill business obligations. We may also need to use your personal data to address your own requests for that data, or to comply with your rights.

Providing our Services

• Operate our business (e.g., manage your Account, provide and personalize our Services, and process payments) 
• Provide customer support
• Communicate with you, including about the Services and the related services offered by Providers that treat you (e.g., surveys and feedback)  
• Provide you with articles about the Services, and medications we will send to your local pharmacy 

Marketing

• To conduct outreach and engagement communications to make you aware of the Services
• (CCHCS) advertising practices align with industry best practices for internet-based advertising. You may choose not to receive future promotional, advertising, or other Service-related notifications from us by opting out of such advertising on your settings. If you choose not to receive notifications, you may still use the Service but you may not receive, or may be unable to use, certain services that involve our interaction with you.

Other Instances (Monitoring for Fraud, Complying with Lawful Requests for Data, and More)

• Track and monitor end user interaction with the Services
• Ensure the security and integrity of the Services 
• Enforce our Terms of Use and other legal terms and policies 
• Comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts, and law enforcement requests 

Use of Anonymous Information

We may use Anonymous Information (as defined below), or disclose it to third party service providers, to provide and improve the Service. We may also disclose Anonymous Information (with or without compensation) to third parties, including advertisers and partners, for purposes including, but not limited to, targeting advertisements. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about use of the Service.

Sharing of Your Personal Information 

YOUR PERSONAL INFORMATION WILL NOT BE SOLD. Nor will Your Personal Information be licensed or disclosed to unaffiliated third-parties, except in connection with the sale, transfer, merger, consolidation or other transaction involving all or part of our company or as may be permitted under applicable law.

(CCHCS) will share your Personal Information as described in this Privacy Policy or when you otherwise consent (if required by law).  We may share your Personal Information with our partners and affiliates as necessary to contact you or provide you with the requested Services.  We may disclose your Personal Information to the Providers, pharmacies, or other persons or entities working on your behalf, including without limitation, for arranging appointments or communications, providing telehealth or other health care services as part of the Services, obtaining medication, or for payment or health care operations purposes. 

(CCHCS) may disclose your Personal Information to third parties when obligated or permitted to do so by law or if we have a good faith belief that such disclosure is necessary to comply with a current judicial proceeding, court order, or legal process served on (CCHCS) or to investigate, prevent, or resolve any suspected or actual unlawful activities, such as potential fraud, or a perceived irregularity in any audits of the accuracy of any documentation or information submitted to (CCHCS) by you or on your behalf, as deemed appropriate by (CCHCS).

(CCHCS) may be required or permitted by law to share your Personal Information, without prior notice to you, to maintain, safeguard and/or preserve all the rights and/or property of (CCHCS) and perform under demanding conditions in an effort to safeguard the personal safety of users of the Sites and/or the general public, including but not limited to, reporting adverse reactions to certain items, product recalls, preventing disease, and for health research purposes.  We may dispute such requests when we believe, in our discretion, they are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

Finally, (CCHCS) may disclose or transfer information, including any Personal Information, to a successor entity (or potential buyer) in connection with a proposed or actual corporate merger, acquisition, consolidation, sale of assets, bankruptcy, or other corporate change.  In addition, in the event (CCHCS) becomes the subject of an insolvency proceeding, whether voluntary or involuntary, (CCHCS) or its liquidator, administrator, receiver, or administrative receiver may sell, license, or otherwise dispose of such information in a transaction approved by the court. 

Cross-Border Transfers

All of the information that you provide to (CCHCS) will be stored and processed in the United States.  If you are accessing the Sites from other jurisdictions, please be advised that you are transferring your Personal Information to us in the United States where data protection and privacy laws may be less stringent than the laws of your country.  BY USING THE SITES AND/OR THE SERVICES, YOU CONSENT TO THE TRANSFER AND USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.

Retention of Personal Information 

Except to the extent prohibited by law, and subject to this Privacy Policy, we will retain and use your Personal Information for as long as it is needed to provide you with the Services you have requested or access to the Sites and the Services, to document our business relationship with you, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security Methods

(CCHCS) has implemented commercially reasonable physical, technical, and administrative security measures designed to protect your Personal Information, including a secure firewall and use of security infrastructure.  As an additional security measure, your Personal Information is also encrypted during transmission using SSL security, an industry standard secure technology.  SSL encryption is indicated on your Web browser by the display of a lock or key on the browser status bar.  Nonetheless, no such measure is ever 100% effective; therefore, we do not guarantee that your Personal Information will be secure from theft, loss, or unauthorized access or use, and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such Personal Information.  We encourage you to use caution when using the Internet.  This includes not sharing your passwords.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your Account has been compromised), please immediately notify us by contacting us at cchcs1234@gmail.com

Your Rights

Depending on your jurisdiction, you may have certain rights regarding our collection, use, and sharing of your Personal Information. If you have any questions regarding these rights, please contact us at: cchcs1234@gmail.com. Please note that we may request additional information to respond to or fulfill any requests regarding your rights under applicable laws or regulations.  

We will send you some important emails and communicate to you via email only.

Additionally, (CCHCS) may deny your deletion and/or correction request if the information sought to be deleted is protected health information disclosed to us as part of your participation in an employer-sponsored group health plan and/or your health plan carrier through which you have purchased a health plan or other benefits.

We may deny your correction request if, after considering the totality of the circumstances, we determine that the information is more likely accurate than not.

Non-Discrimination

Nevada consumers also have the right not to receive discriminatory treatment if they exercise the rights listed herein.

(CCHCS) cannot respond to your request or provide you with your personal information if (CCHCS) cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. 

(CCHCS) conducts all medication requests through email and may require the patient to complete lab work, radiology, or see a specialist outside of CCHCS scope of practice. CCHCS may take up to 14 days to respond to patient regarding wellness recommendation. Patients will complete a medical questionnaire and assessment, may need to upload any recent labs or radiology reports or medical records for the medical team to review before making their recommendation.

We ask that you not provide us with any medical or protected health information through the above communications.

Additional Terms for EU Visitors
Children

This Service is neither directed to nor structured to attract children under the age of 13 years.  Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age. We will direct potential users under 13 years of age not to use the Service. If we determine that such information has been inadvertently collected on anyone under the age of 13, we will take the necessary steps to ensure that such information is deleted from our system’s database.  If you are a parent or guardian and become aware that your child has provided us with information, please contact us using one of the methods specified below.

Applicable Law

This Privacy Policy should be read in conjunction with our Terms of Use and as such shall be governed by and construed in accordance with the laws of the state of Nevada.

Contact Us

If you have any questions about this Privacy Policy or the practices of (CCHCS), please feel free to contact us at the following email, telephone number or mailing address: 

Email: cchcs1234@gmail.com
Telephone: (725) 312-3000
Mailing Address: 1500 E Tropicana Ave #118 Las Vegas NV 89119